What is pre-order, how does it work and is it for me?
What is it?
Pre-order is buying something so new that it has not even been produced yet! You get to have the designer make something especially for you in your size. Talk about feeling special :)
What sizes are available?
Before your order goes into production you will be contacted again to confirm the size you need, if applicable.
Risk Free Buying!
When you place your order you are not charged until we send you a confirmation letter that the factory has started working on your order!
Should you decide to cancel your order at anytime before or during the production process you can!
If the product has not gone into production yet, you will not be charged. Should your product already be in production you will receive 50% of your money back and all of your shipping charges. Unfortunately once you have received your order, it can no longer be cancelled as this is a custom product.
You may return your order or parts of your order up to 21 days from receipt. Please contact us on firstname.lastname@example.org to arrange a return. You will be liable for postage and the safe return of the goods to us, so we recommend you insure your package for the order value and send it trackable. You will receive a 50% refund or credit for any unused, unworn product that is in sellable condition.
Unfortunately due to the custom nature of the order there are no exchange possible, sorry!